Police Records Unit Supervisor

MOS Code: None

Requirements

• High School Diploma or GED, or higher
• Three (3) years of experience in law enforcement record-keeping, including one (1) year in a lead or supervisory capacity
• Must pass a stringent background investigation
• Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment
• TCIC and NCIC certifications are required within six (6) months of appointment

Responsibilities

• Oversee service provided to customers at various records service counters to ensure quality control, criminal identification processing and reporting, and maintenance of an organized and accurate filing system for a variety of police-related records
• Manage the uniform crime reporting program to ensure accuracy, generate monthly reports, proofread, and perform audit calculations to ensure accuracy of the preparation process
• Direct processing and fulfillment of open records/public information requests and exchange of criminal information with other agencies, ensuring timeliness, accuracy, and compliance with release and confidentiality guidelines
• Respond to confidential phone calls from agencies seeking record information and provide information to assist law enforcement agencies following established procedures and guidelines
• Consult with the legal advisor in unusual or complex situations
• Prepare statistical summaries from unit records to assure accurate records of police activities and actions and to provide summary information to management personnel
• Monitor data coding, cancellation, entry, correction, and disposition, expunction, booking entry and property, merging and supplement, and related record keeping within the Records Management System
• Enter and retrieve certain criminal information in the FBI National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) databases
• Oversee the microfilm unit and end-user personal computer hardware, peripherals, and software, including troubleshooting system malfunctions, repairing system problems, and identifying sources of problems to take corrective action or report to information systems technicians
• Supervise assigned staff, including assigning, scheduling, guiding, and monitoring work; detecting and correcting errors; appraising employee performance; providing training and development; counseling and motivating staff; resolving conflicts; interviewing applicants; and enforcing personnel rules and regulations
• Review and approve leave requests and schedule overtime
• Perform duties of supervisor or coworkers as necessary to ensure continuity of operations during absences
• Advise the supervisor promptly of situations or issues that have or could lead to deviation from expected results or when funds are required from other sources, and recommend appropriate solutions or options

Benefits

• Life and Health Insurance: The City of El Paso offers self-insured medical and pharmacy benefits with a third-party administrator. Basic life insurance is available at no cost to eligible employees. Additional life insurance and coverage for dependents are also available. Optional dental, vision, and short-term disability coverage can be selected. Employees may participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care).
• Employee Assistance Program (EAP): Access to mental health sessions, therapy, and trained counselors to help cope with life’s stressors.
• Wellness Program: Includes wellness education, fitness tests, biometric screenings, group fitness, health coaching, and more.
• Tuition Assistance Program: Encourages personal and professional development by sharing educational costs for degree programs, certifications, continuing education, and books & equipment.
• Vacation Leave:
  • 0 - 5 years of service: 12 days per year (3.70 hours per biweekly pay period for 40-hour/week employees)
  • >5 - 15 years of service: 17 days per year (5.24 hours per biweekly pay period for 40-hour/week employees)
  • >15 years of service: 20 days per year (6.16 hours per biweekly pay period for 40-hour/week employees)
• Sick Leave: Accrued in accordance with the Rules of the Civil Service Commission.
• Accident with Pay Leave: Applies to occupational injuries and diseases.
• Pregnancy Leave: Treated as any other temporary physical disability; may use accumulated sick leave, annual leave, or take leave without pay.
• Legal Holidays:
  • New Year's Day (January 1)
  • Martin Luther King Holiday (Third Monday in January)
  • Cesar Chavez Day (March 31)
  • Memorial Day (Last Monday in May)
  • Juneteenth (June 19)
  • Independence Day (July 4)
  • Labor Day (First Monday in September)
  • Veteran's Day (November 11)
  • Thanksgiving Day (Fourth Thursday in November)
  • Day after Thanksgiving (Friday following Thanksgiving)
  • Christmas Day (December 25)
  • Employee's Birthday
  • Additional holidays as designated by City Council