Police Records Specialist II

Distinguishing Features of Work

This civilian position is responsible for computer-based data entry of police and citizen reports, accomplished through delivery of specialized customer services by telephone and/or in person, and maintenance of related records that are unique to the law enforcement environment. Work is performed in accordance with established policies, procedures, and regulations, and with considerable independence, but may be reviewed by a supervisor. Specific information and knowledge required for this position is learned on the job.

Requirements of Work

• Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of outside agencies, and the public
• Ability to quickly develop knowledge of policies, procedures, and regulations relevant to Police Records
• Ability to communicate clearly and effectively, both orally and in writing
• Ability to respond in person and by telephone to a steady volume of case entry requests
• Ability to enter cases into the police records management system with speed and accuracy
• May require ability to acquire and maintain a valid Kansas driver's license
• Compliance with mandatory training requirements through the Department and City
• Compliance with Department and City policies and procedures, relevant laws, and regulations
• Compliance with sound safety practices and procedures, including proper handling of equipment

Examples of Work Performed

• Data entry duties include examining or initiating, correcting/retrieving highly sensitive and confidential information from a wide variety of oral and written reports
• Communicates with officers, other members of the Department, outside agencies and the public to complete tasks related to criminal and miscellaneous case entry
• Decisions are based on information available, and on relevant Department and City policies, procedures, and regulations