Police Dispatcher I (Hourly/Intermittent), University Police Department

The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant.

About the role

• Part time, temporary, non-exempt position ending on or before December 20, 2024.
• Reappointment dependent upon performance and administrative/budgetary considerations.
• The university reserves the right to terminate this appointment earlier than the scheduled expiration date.

Responsibilities

• Initial caller interrogation to determine appropriate level of service needed in emergency situations.
• Allocate appropriate personnel and resources to incidents.
• Initiate fire, medical emergency, and non-emergency responses.
• Respond to incidents with allied agencies.
• Report to the Lieutenant and under the lead direction of the Police Sergeant.

Requirements

• High school diploma or equivalent.
• Completion of a police academy training program.
• Valid California driver’s license.
• Ability to work flexible hours including evenings, nights, and weekends.

Qualifications

• Experience in law enforcement or emergency services preferred.
• Strong communication skills.
• Knowledge of emergency response procedures.

Skills

• Excellent verbal and written communication skills.
• Ability to handle stressful situations calmly and effectively.
• Proficient in computer systems and software.

Benefits

• Shift differential pay of $1.35 per hour between 6:00 p.m. and midnight and $2.30 per hour between midnight and 6:00 a.m.
• California State University San Marcos offers a range of benefits including health insurance, retirement plans, and paid time off.

Pay

• Anticipated Hiring Salary Range: $26.60 - $30.56 per hour (step 1 - step 8).
• CSU Classification Salary Range: $26.60 - $38.76 per hour.

Schedule

• Variable work hours to include evenings, nights, and weekends.

Supplemental Information

• California State University San Marcos is a mid-size university located in San Diego's vibrant North County.
• We are dedicated to service, innovation, leadership, and student success.
• The university offers state-of-the-art facilities and hundreds of opportunities for learning, leading, playing, and serving.
• Cutting-edge research meets hands-on application at our campus and in the real world.

Application Process

• This position is open until filled.
• Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu.
• Hearing & speech impaired call our TDD at (760) 750-3238.

Supplemental Information

• The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
• The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/.

Questions

• Questions should be sent to the Office of Human Resources at hr@csusm.edu.

Following a conditional offer of employment

• Satisfactory completion of a background check (including criminal records check) is required prior to beginning employment.
• Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
• Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Must successfully meet and pass a pre-employment medical examination and drug screen.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

California State University San Marcos is an Equal Opportunity Employer.

We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html.

California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Positions are posted for a minimum of 14 days.