Police Dispatcher

Description

The City of New Albany is accepting test scores for 911 Dispatchers. Complete the following steps to become a 911 Dispatcher:

• Take the Emergency Communications Exam with the National Testing Network and choose to submit the scores to New Albany.
• Complete the National Testing Network’s personal history questionnaire.
• Obtain a passing score. Scores are pulled throughout the year and candidates who pass are contacted via the e-mail address they provided to National Testing Network.
• Candidates will be provided an application for employment with the City of New Albany and a Personal History Questionnaire to complete.
• Complete an initial interview with the Dispatch Manager.
• A thorough background is conducted and the candidate will attend, if recommended, a final interview with the New Albany City Manager and Chief of Police.
• If successful, the candidate may be given a conditional offer of employment.
• Successfully complete a drug screening, psychological evaluation and lie-detector examination.
• Receive a final offer of employment.

Dispatcher Starting Pay

Dispatcher starting pay is $30.74 per hour ($63,953.76 annually) with annual step increases for the first five years of employment.

Benefits

• Employer-paid vision, dental, short-term disability and life insurances.
• Access to a generous health insurance plan with employer funded HDHP.
• Paid vacation, sick, personal and holiday leave.

Qualifications

• Must be at least 18 years of age and possess a high school diploma or GED equivalent.
• Must be able to obtain and maintain an Ohio Law Enforcement Automated Data System (L.E.A.D.S.) certification as well as an Ohio Computerized Criminal History (CCH) certification.
• Must have a valid Ohio Driver’s License and the ability to maintain insurability under the City’s vehicle insurance policy.
• Must be able to successfully pass a background check according to the City’s established criteria and any restrictions put in place by state law.

Benefits

• Employer-funded Health Reimbursement Arrangement (HRA) or Health Savings Account (HSA).
• Flexible spending accounts for general medical and employer contribution to dependent care for hourly employees.
• Employer-paid dental, vision, life and short-term disability insurances.
• Paid holidays, vacation, personal, and sick leave.

Additional Information

• Employees can participate in deferred compensation programs (pre-tax and Roth available).
• Purchase supplemental accident or life insurance policies at a discounted group rate.
• Participate in professional development programs.
• City of New Albany employees participate in OPERS or OP&F (police officers) retirement systems.

Contact Information

To receive and dispatch all police emergency calls for the City and stay in continuous communication with on-duty police officers, monitor emergency service radios and alarms, receive calls for City service and contact necessary resources during non-business hours, and maintain non-emergency contacts for public assistance.

Schedule

Monitor emergency service radios and alarms, receive calls for City service and contact necessary resources during non-business hours, and maintain non-emergency contacts for public assistance.

Skills

Requires strong communication skills, the ability to handle stressful situations, and the ability to remain calm and focused under pressure.

Benefits

• Employer-funded Health Reimbursement Arrangement (HRA) or Health Savings Account (HSA).
• Flexible spending accounts for general medical and employer contribution to dependent care for hourly employees.
• Employer-paid dental, vision, life and short-term disability insurances.
• Paid holidays, vacation, personal, and sick leave.

Pay

Dispatcher starting pay is $30.74 per hour ($63,953.76 annually) with annual step increases for the first five years of employment.

Schedule

Full-time employees receive paid vacation, sick, personal and holiday leave that allows for a healthy work-life balance.

Observation

If you're thinking about a career as a dispatcher, you can schedule an observation with our dispatchers to discover what it is like to work at the New Albany Police Department. Contact Alex Pack at apack@newalbanypolice.org to schedule a visit. After completing an observation, you'll receive a voucher to cover the cost of testing and application fees.