Police Dispatcher

Essential Duties and Responsibilities

• Answers emergency and non-emergency calls from the general public and surrounding agencies, gathers incident information and dispatches police personnel and notifies other emergency personnel such as fire or EMS.
• Prioritizes calls based on urgency.
• Maintains telephone contacts with callers during dangerous situations.
• Tracks status of police and other emergency personnel regarding availability and location.
• Provides information to police regarding outstanding warrants/wanted persons, suspect/subject data, Department of Revenue driver and vehicle information from computer databases during traffic stops and complaint investigations.
• Makes radio and computer generated traffic notifications.
• Informs or confirms relevant information with Officers.
• Issues emergency warnings to emergency personnel and the public.
• Relays information to other law enforcement agencies via computer and radio.
• Dispatches personnel from towing companies, public works personnel and other agencies.
• Maintains knowledge of emergency communications devices including Telecommunications Device for the Deaf, rules, procedures, ordinances and statutes, regional geography, and sources of emergency response resources and information.
• Updates computer-aided dispatch information.
• Relays dangerous weather developments to the National Weather Service. Monitors NAWAS weather services.
• Takes and relays messages to officers. Connects officers to outside telephone lines. Cleans work station/console. Answers informational calls from the public. Locates addresses and numbers for police. Maintains files for wanted persons, stolen articles/vehicles, missing persons.
• Maintains security and building control devices.

Minimum Training and Experience Required to Perform Essential Job Functions

• A high school diploma or equivalent, vocational/technical training in office automation applications preferred.
• Two years responsible experience working with the public, preferred.
• Certified Telecommunicator in Missouri or the ability to obtain certification within six (6) months of appointment.
• Must possess or be able to obtain, by the time of hire, a valid state driver's license.

Benefits

• Medical, Dental, Voluntary Vision, Life and Disability Insurance;
• FSA;
• HSA;
• Retirement (Lagers L-6) and Deferred Compensation programs;
• Paid Vacation;
• Paid Holidays;
• Employee Assistance Programs and Educational Benefits.

Starting Pay

$28.1385/ Hourly

Status

Full-time