Police Dispatch (part-time, 28 hours/week)

About the Role

The Security Control Analyst (Police Dispatch) at Brigham Young University (BYU) plays a critical role in maintaining the safety and physical security of the entire BYU campus community. This part-time position (28 hours/week) involves monitoring, analyzing, and responding to data from multiple systems and sources to detect and address threats or potential threats. The role coordinates emergency responses, operates physical security systems, and provides technical support to university departments.

Responsibilities

• Monitor and analyze information from security systems, alarms, surveillance cameras, emergency communications, and other sources to identify threats, hazards, and suspicious activity.
• Coordinate emergency response by receiving emergency and non-emergency calls, determining priorities, and dispatching police, fire, EMS, maintenance, and other university resources in accordance with established procedures.
• Simultaneously monitor multiple radio channels and maintain accurate status and location information for police officers, security personnel, emergency responders, and other field units.
• Operate and monitor physical security systems including access control, intrusion detection, fire and life-safety systems, environmental monitoring, and security cameras.
• Provide technical support and guidance to university departments regarding access control, alarm systems, security cameras, and related physical security technologies.
• Conduct investigative support by reviewing recorded video, researching system activity, and documenting findings for law enforcement and university personnel.
• Accurately enter, update, retrieve, and maintain confidential information in CAD, criminal justice, security, and other computerized records management systems.
• Coordinate communications and information sharing between university departments, public safety agencies, and government organizations during routine operations and emergencies.
• Maintain detailed documentation, process reports, make required notifications, and ensure compliance with department policies, Utah POST standards, and applicable state and federal regulations.
• Participate in ongoing training, maintain required certifications, and perform other assigned duties in support of the University's public safety mission.

Requirements

• A firm commitment to the mission of Brigham Young University.
• High school diploma or GED required; associate degree with two years of dispatch experience or an equivalent combination of education and experience preferred.
• Ability to successfully pass a background investigation, pre-employment screening, and meet all hiring requirements, including no felony convictions.
• Ability to obtain and maintain Utah POST Dispatch Certification, Total Response Police/Fire/Medical Certifications, and Utah Criminal Justice Information System (UCJIS) Certification within one year of hire.
• Demonstrate ability to remain calm under pressure, think critically, multitask, prioritize work, and make sound decisions during emergency and routine situations.
• Excellent verbal and written communication skills with the ability to gather, interpret, document, and relay critical information accurately and professionally.
• Strong organizational skills, attention to detail, reliability, integrity, confidentiality, and the ability to work effectively both independently and as part of a team.
• Ability to work rotating schedules, including days, evenings, nights, weekends, holidays, and extended shifts as operational needs require.
• Proficiency or the ability to become proficient with CAD, security camera systems, access control systems, life-safety monitoring software, radio consoles, Microsoft Office, and other public safety technologies.

Qualifications

• Preferred: 5 years of dispatch experience in Police, Medical, and/or Fire.
• Preferred: Bachelor’s degree in a related field.

Benefits

• 401k with BYU automatically contributing 8% and an additional 4% if you contribute 5% (rehires may qualify for different plans).
• Generous vacation and sick time, plus 13 paid holidays.
• Employee assistance program for the employee and all household members.
• Tuition benefits for employees and eligible family members.
• Access to athletic facilities.
• Excellent medical/dental benefits.
• Short/long-term disability benefits.
• Paid parental and maternity leave.
• Wellness program.
• Free on-campus parking.
• Free UTA passes for employee, spouse, and qualified dependents.
• Discounts at the BYU Store and for many events at BYU.

Pay

Pay Grade: 50
Typical Starting Pay: $25.75 to $33.50 / hourly
Annual Range: $53,500.00 to $70,000.00
The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

Schedule

Part-time, 28 hours/week, with rotating schedules including days, evenings, nights, weekends, holidays, and extended shifts as operational needs require.