PMO/Implementation Lead, Assistant Vice President
Key Deliverables & Milestones
Own and continuously evolve the program governance framework.
Enforce governance cadence, including meeting rhythm, pack production timelines, and action follow-through.
Structure standard processes and frameworks for PMO teams to leverage with their clients.
Chair cross-workstream governance and coordination forums and resolve blockers that cannot be addressed at workstream level.
Review and challenge all governance content prior to Program Director approval, including:
- RAG statuses
- RAD entries
- Milestone and deliverable status
- Draft, own, and present escalation papers to the Program Board and Steering Committee
Actively challenge workstream leads, test leads, and client counterparts when reported status is inconsistent with delivery evidence.
Own the go-live readiness assessment and present formal readiness recommendations to the Board.
Maintain a single, authoritative source of truth for program status, risks, issues, decisions, and dependencies.
Team Management
Lead, manage, and develop the PMO team, including:
- Senior PMO Analyst
- PMO Analyst
- PMO Coordinator
Education & Preferred Qualifications
- Proven experience leading PMO functions on complex, multi-year technology or transformation programs
- Strong asset servicing or financial services domain knowledge, with understanding of front-to-back operating models
- Extensive experience operating at senior governance levels, including Program Boards and Steering Committees
- High-impact communicator with the confidence to professionally challenge senior stakeholders and delivery leads
- Deep understanding of program governance, risk management, and escalation frameworks
- Demonstrated experience building, leading, and developing high-performing PMO teams
- Strong proficiency in JIRA and Confluence — able to maintain trackers, dashboards, and data quality, not just consume outputs
- Sound delivery judgment and the ability to identify when reported program status does not reflect underlying delivery reality — and the confidence to act