Deputy Program Manager / PMO Lead

SOC Analyst (Security Monitoring)

• Conducts security monitoring activities to detect and respond to threats.
• Monitors network traffic and system logs for anomalies.
• Collaborates with other teams to ensure timely incident response.

Systems Administrator (Tier 2/3 Support)

• Provides Tier 2 and Tier 3 support for hardware and software issues.
• Resolves complex technical problems and performs system maintenance.
• Supports disaster recovery procedures and data backup processes.

Service Desk Analyst

• Handles customer service inquiries and escalations.
• Assists users with hardware and software issues.
• Coordinates with IT teams to resolve complex issues.

Program Manager

• Develops and executes project plans.
• Manages project budgets and resources.
• Ensures compliance with organizational policies and standards.

Outreach and Engagement Program Manager

• Plans and implements outreach and engagement strategies.
• Develops and manages communication materials.
• Measures program effectiveness and makes adjustments as needed.