PM Warehouse Return Processor

About the role

The Returns Processor will support process and assist the Returns Team with timely and accurate product returns, and the optimization of resources and processes. Will ensure compliance with company policies/procedures, continual process improvement and drive initiatives to create and promote an environment timely and accurate delivery returns.

Responsibilities

• Walk doors to validate inventory to match drivers returns manifest, validate returns accuracy, service and Quality Support and ensure all items are dispositioned and tagged
• Assist stores, customer service, and DRT team with related questions
• Research inventory discrepancies through returns
• Label, rewrap of all items and push out to the end caps
• Send emails regarding missing items, damaged items drivers claims or items not on driver’s route, or any issues / exception within the Returns process
• Understanding AX and Dispatch Track Routing System
• Invoice Orders in Transportation Manager
• Be able to comply with company employee handbook
• Able to operate radio frequency equipment
• Conducts operations in