PM Server Restaurant - AC Hotel/Residence Inn

About the role

Midas Hospitality is seeking an energetic, guest-focused, and service-driven Restaurant Server to join our Food & Beverage team. This role plays an important part in creating memorable dining experiences by providing welcoming, knowledgeable, and attentive service to every guest. The ideal candidate enjoys interacting with people during the PM shift (4pm - 12am), works well in a fast-paced environment, and takes pride in delivering exceptional hospitality.

Founded in 2006, Midas Hospitality is a leading hotel management, development, and investment company with a portfolio of over 60+ hotels across 14 states and more than 1,000 associates. Through partnerships with Marriott, Hilton, and IHG, Midas Hospitality delivers exceptional guest experiences while building a people-first culture focused on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success. We are committed to creating an inclusive workplace where team members can develop their careers, make meaningful contributions, and be recognized for their achievements.

Responsibilities

• Greeting guests promptly and create a welcoming and friendly dining experience.
• Present menus, explain food and beverage offerings, and answer guest questions regarding ingredients, preparation methods, and recommendations.
• Take accurate food and beverage orders and enter them into the Point of Sale (POS) system.
• Deliver food and beverages promptly while ensuring accuracy, quality, and presentation standards.
• Monitor guest satisfaction throughout the dining experience and respond quickly to requests or concerns.
• Utilize suggestive selling and upselling techniques to enhance the guest experience and support restaurant revenue goals.
• Prepare and process guest checks, handle cash and credit card transactions, and follow all payment procedures.
• Maintain cleanliness and organization of tables, dining areas, service stations, and equipment.
• Complete opening, closing, and side-work duties according to restaurant standards.
• Follow all food safety, sanitation, alcohol service, and health department regulations.
• Work collaboratively with kitchen associates, bartenders, hosts, and other team members to ensure smooth operations.
• Maintain knowledge of daily specials, promotions, menu updates, and hotel offerings.
• Support banquets, catering, or special event service as needed.
• Assist with additional responsibilities and projects assigned by restaurant or hotel leadership.

Requirements

• Previous restaurant, food service, hospitality, or customer service experience preferred but not required.
• Knowledge of food and beverage service standards, POS systems, and cash handling procedures preferred.
• Alcohol service certification or food handler certification preferred where required by local or state regulations.

Skills

• Strong communication and interpersonal skills with the ability to create positive guest interactions.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work effectively as part of a team.

Benefits

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

Schedule

Ability to work a flexible schedule including mornings, evenings, weekends, holidays, and special events. The primary shift for this role is the PM shift (4pm - 12am).