PM Rooftop Server (Full Time)

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met—they're exceeded.

Benefits

• Paid PTO
• Medical health care
• 401k and company match after 1 year of service
• Paid Family Bonding Time
• Adoption Assistance
• Discounted and complimentary rooms at Hyatt locations across the globe
• Free colleague meals
• Discount parking during shifts

About The Role

Rooftop servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A Hyatt restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. Requires full PM availability including weekend and holidays.

Responsibilities

• Provide attentive, knowledgeable, and friendly table service while maintaining a warm, welcoming guest experience
• Greet and seat guests as needed, managing the host stand and supporting smooth front-of-house flow
• Run food efficiently and accurately during high-volume periods, ensuring timely delivery and proper presentation
• Buss tables, reset sections, and maintain a clean, organized dining room throughout service
• Assist teammates across all front-of-house roles to support overall operational success
• Communicate clearly with kitchen and bar teams to ensure accuracy and speed of service
• Handle guest concerns with professionalism, escalating issues to management when appropriate
• Support opening, mid-shift, and closing duties to keep the restaurant clean, stocked, and service-ready
• Adapt to shifting business needs; this role is not limited to serving and requires flexibility across multiple FOH functions
• Uphold all safety, sanitation, and service standards consistently

Pay

The hourly rate for this position is $19.00.

All candidates must be in possession of identification proving authorization to work in the United States. This position does not offer sponsorship of work visas.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal communication skills
• Must have physical stamina to lift moderate amounts of weight
• Ability to stand for long periods of time
• Serving experience required