Rooftop Server (Part-Time)
Kimpton Hotels & Restaurants · Phoenix, AZ · 1 mo ago
Customer ServicePart-time
What You'll Do
- Provide guests with quality customer service by demonstrating excellent food (if applicable) and beverage knowledge.
- Serve guests during their visit, and assist in the preparation of beverage service, all while providing outstanding service to our guests along the way.
- Act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
- Some Of Your Responsibilities Include:
- Greet and welcome our guests and promptly serve them food and beverages, receive and process orders in the POS system in a timely and accurate manner.
- Ensure that guests have an outstanding experience and look immediately into any complaints.
- Maintain cleanliness of tables, countertops, and work areas.
- Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
- Prepare drink condiments when necessary.
- Aid in seating guests and help with answering phones as business demands.
- Perform all other sidework.
What You Bring
- 1 year of previous experience in a similar or supportive role is preferred.
- Highly motivated, take initiative, and have excellent interpersonal communication skills.
- Excellent wine and spirits knowledge.
- Ability to manage multiple priorities in a dynamic environment.
- Ability to learn, retain, and present product, menu, and allergy information to guests.
- Basic math skills, able to calculate the correct bill amount and use proper credit card and cash handling skills.
- Food Handler and Alcohol Awareness Certifications (if applicable).
- Flexible schedule, able to work evenings, weekends, and holidays when needed.