PM Housekeeping Supervisor - Sofitel Chicago Magnificent Mile

About the role

You are at the heart of the hotel’s operations and the guest experience. In this leadership role, you will take ownership of maintaining the highest cleanliness standards throughout the property, ensuring that every guest enjoys a clean, comfortable, and safe environment. You will guide and support your team in delivering exceptional service, helping to create memorable stays and lasting impressions for all who walk through our doors.

Responsibilities

• Maintain the highest cleanliness standards throughout the property
• Ensure every guest enjoys a clean, comfortable, and safe environment
• Guide and support your team in delivering exceptional service
• Create memorable stays and lasting impressions for all guests

Requirements

• Proven experience in housekeeping supervision
• Strong leadership skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for hospitality and customer service

Qualifications

• High school diploma or equivalent
• Valid driver’s license (if required for travel)
• Previous experience in a supervisory role preferred

Skills

• Strong organizational and time management skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of cleaning products and techniques
• Customer service orientation

Benefits

• Competitive compensation package
• Flexible schedule options
• Professional development opportunities
• Employee discounts on hotel services

Pay

Commensurate with experience

Schedule

Varies based on shift requirements

Benefits

• Health insurance
• Retirement plan
• Employee assistance program