Housekeeping Supervisor PM

Supervision Exercised

• Turndown Staff

Responsibilities

• Attend to guest relations as necessary.
• Conduct evening line up meeting with staff prior to start of work in absence of a manager.
• Ensure public areas at Enchantment and Mii amo are covered.
• Inspect lobby areas and pool areas to ensure assignments are being completed.
• Ensure employee restrooms are cleaned and maintained.
• Handle guest calls and requests in a professional manner and promptly.
• Maintain constant communication with Guest Services and Engineering as necessary to service guests.
• Ensure laundry staff is following proper procedures.
• Clean and store equipment properly.
• Complete inspection forms daily and follow up with staff as necessary.
• Ensure lost and found procedures are followed to submit items to Security.
• Avoid non-compliance with Enchantment’s policies and procedures.
• Ensure uniform standards are followed.
• Other duties as assigned.

Requirements

• High school graduate or equivalent.
• Prior housekeeping supervisory experience required.
• Must be detail oriented, strong verbal and written communication skills.
• Ability to direct staff in a positive manner.
• English skills necessary to communicate with guests.
• Computer skills helpful.

Physical Requirements

• 10% Sitting
• 90% walking, standing and bending
• Lifting/Carrying up to 50 lbs.
• Hearing and Manual dexterity
• Distance vision 1-3 feet
• Use of cleaning solutions
• Ability to work in all types of weather conditions
• Ability to drive golf cart