PM Front Desk Agent
Lodging Dynamics · Seattle, WA · 4 mo ago
ManagementFull-time
About the role
This position is responsible for providing exceptional customer service to hotel guests.Responsibilities
- Welcoming guests and assisting with their check-in/check-out processes.
- Managing guest reservations and ensuring accurate room assignments.
- Handling guest complaints and resolving issues promptly.
- Maintaining cleanliness and organization of guest rooms and public areas.
- Operating hotel equipment such as televisions, safes, and elevators.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to work flexible hours including weekends and holidays.
- Basic computer skills, including proficiency in Microsoft Office.
Qualifications
- Previous experience in hospitality or customer service preferred.
- Positive attitude and ability to handle stressful situations calmly.
Skills
- Customer service orientation.
- Attention to detail.
- Problem-solving abilities.
Benefits
- Comprehensive health insurance coverage.
- Flexible scheduling options.
- Professional development opportunities.