Jobs · Customer Service · California

PM Food & Beverage Supervisor - Limelight Mammoth

Limelight Hotels · Mammoth Lakes, CA · 2 wk ago
On-siteCustomer Service$28/hrFull-time

About the role

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, and set in the heart of elevated and unique locations across Colorado, Idaho, California, and South Carolina. This Food & Beverage Supervisor role assists with Breakfast, Restaurant, and Banquet operations to ensure excellent guest service, efficient staff management, and smooth service execution. The position reports to the Director of Outlets.

Responsibilities

  • Supervise and coordinate Food & Beverage staff to ensure exceptional guest service and efficient operations
  • Train, motivate, and provide feedback to staff to maintain high service standards
  • Oversee daily breakfast and restaurant activities, including guest seating, order taking, and food delivery
  • Ensure food quality, cleanliness, and presentation meet hotel standards
  • Handle guest complaints and resolve service issues promptly and professionally
  • Maintain accurate records of guest reservations, staff schedules, and inventory
  • Collaborate with the kitchen to ensure timely and accurate food preparation
  • Monitor staff performance and assist with performance evaluations
  • Ensure adherence to health, safety, and sanitation standards in the restaurant
  • Manage cash handling and processing of guest payments accurately
  • Assist with opening and closing procedures, including breakfast, restaurant, and banquet setup and cleanup
  • Oversee the set-up of Banquet functions, including checking room layouts, providing set-up information to servers, and posting updated function sheets in the banquet kitchen
  • Conduct pre-service Banquet meetings with staff and delegate duties to banquet servers and bartenders during set-up and break down of events
  • Other duties as assigned

Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 3 years' experience in a food service environment required

Skills

  • Strong knowledge of Food & Beverage operations, including service, food preparation, and sanitation standards
  • Excellent leadership and team management skills to motivate and guide staff
  • Ability to handle guest concerns, complaints, and feedback professionally and efficiently
  • In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation
  • Strong communication skills for interacting with guests, staff, and management
  • Ability to manage time effectively, multitask, and prioritize in a fast-paced environment
  • Proficiency in point-of-sale (POS) systems and restaurant management software
  • Ability to train, coach, and develop staff to improve performance and service quality
  • Strong organizational skills to manage reservations, schedules, and inventory
  • Knowledge of health, safety, and sanitation regulations in a restaurant setting
  • Ability to monitor and maintain inventory levels of food, beverages, and supplies
  • Strong problem-solving skills to address operational challenges and guest issues
  • Ability to maintain a calm and composed demeanor under pressure
  • Flexibility to work evenings, weekends, and holidays as needed

Work Environment & Physical Demands

  • Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods of time
  • Regularly work in wet, hot, and humid conditions for extended periods
  • May be required to walk on slippery and uneven surfaces
  • Must be able to occasionally lift, push, or pull up to 50 lbs. individually or with assistance

Pay

The pay rate for this position while supervising Breakfast & Restaurant shifts is $28.00 per hour. The pay rate while scheduled to work in Banquets as a Banquet Captain is $20.00 per hour plus service charges.

Benefits

  • Health, Dental, and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass
  • Other company perks

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