PM Field Service Technician

About the role

Stowers Machinery is expanding into Southern Florida through the opening of Coastal Construction Equipment, LLC, the region's CAT Compact Equipment Dealer. This expansion strengthens our ability to provide customers with exceptional sales, rental, parts, and service support. The Coastal Construction Equipment PM Field Service Technician is responsible for diagnosing, repairing, maintaining, and testing heavy equipment and related systems at customer job sites and other remote locations throughout the service territory. This position provides timely and professional onsite service to minimize equipment downtime and maximize customer productivity.

Responsibilities

• Diagnose, repair, maintain, and test heavy equipment and related systems at customer job sites and remote locations.
• Perform advanced troubleshooting and repairs on mechanical, hydraulic, electrical, and electronic systems.
• Work independently in a mobile service environment to complete repairs and maintenance tasks.
• Accurately document service activities and maintain a safe work environment.
• Ensure all repairs are completed in accordance with manufacturer specifications and company quality standards.
• Communicate repair status and recommendations to customers, supervisors, and support personnel.
• Maintain company service vehicle and tools in good condition.
• Adhere to all safety and environmental regulations.

Requirements

• Strong mechanical and electrical troubleshooting skills on heavy machinery.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Proficiency with diagnostic tools and software.
• Excellent problem-solving and time-management abilities.
• Strong communication skills for interacting with customers and internal teams.
• High school diploma or equivalent required.
• Technical certification or associate degree in Diesel Technology or related field preferred.

Preferred Qualifications

• Caterpillar equipment experience.
• Familiarity with hydraulic, electrical, and powertrain systems.
• CDL license or ability to obtain one.

Essential Job Functions

• Perform on-site diagnostics and repairs on heavy equipment.
• Conduct preventive maintenance and inspections.
• Document all service work accurately in company systems.
• Communicate repair status and recommendations to customers.
• Maintain company service vehicle and tools in good condition.
• Adhere to all safety and environmental regulations.

Leadership Responsibilities

• No direct supervisory duties; may mentor junior technicians as needed.

Preferred Experience And Skills

• 3+ years of experience in heavy equipment repair or field service.
• Strong knowledge of Caterpillar or similar machinery.
• Ability to work independently in remote locations.

Physical And Mental Requirements

• Ability to lift up to 75 lbs and work in various outdoor conditions.
• Comfortable working in confined spaces and at heights.
• Mental focus for troubleshooting complex systems under time constraints.

Work Environment

• Primarily field-based with exposure to varying weather conditions.
• Frequent travel to customer sites within assigned territory.
• Standard business hours with occasional overtime and on-call duties.