Field Service Technician

About the role

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Responsibilities

• Make on-site visits to locations to repair or install ATM equipment
• Program ATM’s unassisted or with assistance from Technical Support
• Repair and Test ATM parts
• Install, repair or replace ATM signage in customer locations
• Document activities within the PAI system
• Perform preventative maintenance on ATMs as assigned.
• Managing parts inventory on assigned service vehicle.
• Drive vehicles from a minimum of 5 days per week, in accordance service calls as they are dispatched/assigned.
• Other field and service work as business needs present themselves, within your scope of practice

Requirements

• High School diploma or equivalent required
• Must be at least 21 years of age
• Ability to prioritize and complete assignments in a timely and accurate manner
• Clean driving record and a valid drivers license
• Demonstrated ability to maintain confidentiality relating to sensitive information
• Experience with ATM's preferred
• Knowledge of Microsoft Suite to include Outlook, Word and Excel
• Working knowledge of PAIReports a plus
• Ability to use a mobile device for reporting activity during the day.

Qualifications

• Customer Focus
• Functional / Technical Skills
• Integrity and Trust
• Interpersonal Savvy
• Learning on the Fly
• Perseverance
• Problem Solving
• Situational Awareness
• Time Management

Skills

• Customer Focus
• Functional / Technical Skills
• Integrity and Trust
• Interpersonal Savvy
• Learning on the Fly
• Perseverance
• Problem Solving
• Situational Awareness
• Time Management

Benefits

N/A

Pay

N/A

Schedule

N/A