Plumbing Service Technician

About the role

Join an amazing team at Howard Air, a long-standing provider of service excellence in the Valley. We are now seeking a skilled and dependable Residential Plumbing Service Technician to join our team.

Responsibilities

• Diagnose, troubleshoot, and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures.
• Install and maintain plumbing systems in residential properties.
• Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring).
• Attend training meetings and continue professional development.
• Deliver excellent customer service by addressing client concerns professionally and courteously.
• Address client concerns and explain solutions clearly and professionally.
• Present products and services to optimize the home's system.
• Present resources for financing and various ways to enhance customer experience with our company.

Qualifications and Requirements

• Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
• Valid plumbing license or certification as required by state regulations.
• Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
• Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.).
• Experience with ServiceTitan or similar field service software preferred.
• Strong troubleshooting, communication, and customer service skills.
• Able to lift up to 75 lbs and work in varied conditions.

Benefits

• Hourly pay or task-pay during first 90 days, whichever is higher.
• No deductions on pay for parts.
• New 2026 company vehicle and gas card.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retail 401(k) with partial company match.
• Paid time off: Generous vacation, holidays, and sick leave.
• Training and development: Ongoing opportunities for professional growth and advancement.

Company Culture

We provide a supportive, inclusive, and dynamic work environment focused on teamwork and employee satisfaction. Our culture is our highest priority.

Work Environment

• Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces.
• Regularly works in confined spaces and moves materials up to 50 pounds.
• Operates hand and power tools and vehicles.
• Must be able to see, hear, and exchange accurate information with customers and team members.
• Regular exposure to outdoor weather, noise, and dust.
• Reasonable accommodations may be made to perform essential functions.

#HOW
Pay Range: $150,000 USD - $200,000 USD

Howard Air has been in business for over 30 years, dedicated to providing the latest technology in superior comfort for air conditioning and heating needs. Join us to be part of a group of highly trained and top earning professionals in the HVAC industry. Enjoy flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.