Plumbing Service Advisor

Benefits

• 401(k) with match
• Full medical, dental, vision, and life insurance
• Performance pay incentives
• Company vehicle, gas card, and state-of-the-art tools
• Ongoing training
• Paid time off for sick, holidays, or vacation leave

Pay

This is a commission-based position with a base pay of $500 per week plus 8% commission on completed work.

Schedule

Typical schedule is Monday–Friday, 8:00 am – 4:30 pm, with some flexibility depending on client needs.

Responsibilities

• Work closely with customers and installation teams to drive revenue and ensure total client satisfaction.
• Visit homes to perform camera drain line work and get a firsthand look at clients’ systems.
• After identifying issues, clearly explain them to the client, offer the most appropriate solutions, and generate accurate estimates.
• Make the client see the value in our services and choose us for their needs.
• After successfully closing a deal, check in with the project team to ensure the job goes off without a hitch.
• Keep notes about sales leads and find ways to generate new leads.
• Contribute directly to the company’s growth and success.

Requirements

• 1+ years of residential plumbing sales experience with a successful track record.
• Ability to stay up to date with plumbing codes, products, and services.
• Financial knowledge and ability to assess job profitability.
• Computer proficiency and ability to use MS Office and ServiceTitan.
• Valid driver’s license and clean driving record.
• High school degree or equivalent.
• Excellent communication, organization, and problem‑solving skills.
• Ability to pass a DOT physical and earn a Class E driver’s license.

About the role

Inception Plumbing is a Kansas City Metro‑based company that offers both residential and commercial remodeling and service work, doing just about everything. Their purpose is to create lifelong relationships with customers, colleagues, and the community by providing the highest standards of service while molding craftsmen to take pride in their work and themselves. They value teamwork, communication, innovative ideas, and investing in people, offering opportunities to grow and advance, along with the training needed to do so, plus competitive compensation and generous benefits.