Players Club

Qualifications

• High school diploma or G.E.D. required
• Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted)
• Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required
• Candidates must have excellent communication, customer relation skills, and be self-motivated
• Physical requirements include sitting and standing for long periods of time, bending, stooping, and lifting occasionally in excess of 50lbs

Responsibilities and Duties

• The Players Club Representative is responsible for providing exceptional guest service while promoting and managing membership in the Players Club loyalty program
• This role involves direct interaction with guests, explaining program benefits, and ensuring accurate data entry and promotional tracking
• Representatives serve as brand ambassadors, supporting marketing efforts and enhancing the overall guest experience
• Facilitate match play sign-ups and manage promotional drawings, including collecting entries and conducting prize drawings
• Operate promotions using player tracking system
• Deliver excellent guest service by engaging with patrons professionally and courteously
• Facilitate match play sign-ups and manage promotional drawings, including collecting entries and conducting prize drawings
• Operate promotions using player tracking system
• Deliver excellent guest service by engaging with patrons professionally and courteously
• Facilitate match play sign-ups and manage promotional drawings, including collecting entries and conducting prize drawings
• Operate promotions using player tracking system
• Deliver excellent guest service by engaging with patrons professionally and courteously
• Maintain a professional appearance and demeanor while conducting company business
• Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements

Benefits

• 100% Paid medical (valid in KS and OK)
• Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
• Paid time off, maternity and funeral leave, FMLA