Jobs · Engineering · Massachusetts

Platform Operations Engineer - Cambridge MA - 3rd Shift Overnights

Akamai Technologies · Cambridge, MA · 1 mo ago
On-siteEngineering$55k–$113k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job description. First, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. We need to preserve all substantive info. Let's extract sections: - About the role: The description starts with "Job Description Would you like to work on one of the world's most highly distributed computing platform? Do you enjoy acting quickly to solve problems? Join our Platform Operations Team The Platform Operations team in Infrastructure Engineering & Operations focuses on deploying large-scale changes to our numerous networks safely, while optimizing and integrating change safety into GPO's numerous workflows. The team is devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness. Partner with the best As a Platform Operations Engineer, you will be responsible for change safety in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network." That's about the role. - Responsibilities: List after "As a Platform Operations Engineer, you will be responsible for:" then bullet list: Troubleshooting and resolving complex technical issues in area of specialty; Identifying and implementing process and efficiency improvements in favor of change safety; Improving tools, alerts, documentations, and procedures in favor of change safety; Maintaining positive relationships across the teams; Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group; Working 4:30 PM - 12:30 AM Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office for the first six months and can be 50% office and 50% remote after Note: The schedule is part of responsibilities? It's a schedule detail. We'll treat schedule as separate section if present. The posting includes schedule details: "Working 4:30 PM - 12:30 AM Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office for the first six months and can be 50% office and 50% remote after". That's schedule info. - Requirements: The "Do What You Love To be successful in this role you will:" then bullet list: Have a Bachelor's degree in a relevant related technical field or its equivalent; Possess experience of administering, monitoring and resolving issues in a high availability platform environment; Demonstrate experience of Linux/Unix system and an understanding of SQL and Scripting languages; Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS; Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment; Have excellent communication and written skills to articulate technical information to internal teams and customers; Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation - Qualifications: Might be similar to requirements. The posting doesn't separate qualifications distinct from requirements. Could treat "Qualifications" as same as requirements? But we need to avoid duplicate sections. We could combine requirements and qualifications into one section? However instructions: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include only those with real content. We have content for Requirements (the bullet list). Qualifications maybe not separate; we could omit Qualifications if no distinct content. Skills: The bullet list includes skills like Linux/Unix, SQL, scripting, network tech, communication, etc. Could be considered Skills. But we already have them under Requirements. Might split: Requirements = education, experience, background check; Skills = technical skills. However the posting lumps them. To follow instruction, we could create a Skills section with the technical skills list, and Requirements with education/experience/background. Let's see. The bullet list includes: Bachelor's degree (education), experience administering..., Linux/Unix system and understanding of SQL and Scripting languages (skills), network technologies (skills), team player (soft skill), communication skills (skill), background investigation (requirement). So we can separate. Thus: - Requirements: Bachelor's degree, experience administering..., background investigation. - Skills: Linux/Unix, SQL, scripting languages; network technologies (TCP/IP, WAN, DNS); team player/collaboration; excellent communication/written skills. - Benefits: The section "Work in a way that works for you FlexBase..." and later "Benefits At Akamai, we will provide you with opportunities..." plus details about health, finances, family, time at work, time pursuing other endeavors, incentive compensation, etc. Also "Our benefit plan options are designed to meet your individual needs and budget, both today and in the future." Also mention healthcare, 401K, holidays, vacation (PTO), sick time, family friendly benefits including parental leave, employee assistance program. We need to capture all substantive benefit info. - Pay: The "Compensation" section: base salary range $54,600 - $113,400/year for US based candidates; compensation for outside US varies; may include incentive compensation (annual bonus, incentives, equity awards, ESPP). Also mention Akamai provides industry-leading benefits (but that's benefits). So Pay section includes salary range and incentive compensation. - Schedule: Already extracted. - About Us: Could be considered "About the role"? Already have About the role. There's also "About Us" paragraph about Akamai powers and protects life online. That's company description, not role. Could be omitted? The instruction says include section only when posting has real specific content for it. About Us is not a standard heading but we could treat as "About the role"? Already have. The "About Us" is generic company info; could be omitted as not required. However we might include as part of About the role? Probably not needed. We must not repeat job title as heading. Not include Job ID etc. We must output only HTML fragment, no /, no markdown fences. We'll produce sections in order: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. Check each for content. About the role: We'll combine the introductory paragraphs up to "Partner with the best As a Platform Operations Engineer, you will be responsible for change safety in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network." We need to ensure we don't include the responsibilities list again. Let's craft About the role paragraph(s). Could be two

tags. Responsibilities:

  • ... each bullet. We need to include the schedule bullet? Actually schedule is separate; we might keep schedule bullet in Responsibilities? But we have a Schedule section. The schedule detail is part of responsibilities bullet list: "Working 4:30 PM - 12:30 AM Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office for the first six months and can be 50% office and 50% remote after". We'll move that to Schedule section, not include in Responsibilities. Thus Responsibilities bullets: Troubleshooting and resolving complex technical issues in area of specialty; Identifying and implementing process and efficiency improvements in favor of change safety; Improving tools, alerts, documentations, and procedures in favor of change safety; Maintaining positive relationships across the teams; Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group. Now Requirements: Bachelor's degree in a relevant related technical field or its equivalent; Possess experience of administering, monitoring and resolving issues in a high availability platform environment; Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation. Skills: Demonstrate experience of Linux/Unix system and an understanding of SQL and Scripting languages; Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS; Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment; Have excellent communication and written skills to articulate technical information to internal teams and customers. Benefits: Need to capture all benefit details. From text: "Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply." That's about flexible work, could be considered benefit. Then: "Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your healthYour financesYour familyYour time at workYour time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future." Then later: "Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply." Also compensation mentions incentive compensation. Thus Benefits section should include: FlexBase flexible working program; health, finances, family, time at work, time pursuing other endeavors; healthcare, 401K, company holidays, vacation (PTO), sick time, parental leave, employee assistance program (mental & financial wellness). Also mention opportunity to grow, flourish, achieve great things. We'll combine into
      items. Pay: base salary range $54,600 - $113,400/year for US based candidates; compensation for outside US varies; may include incentive compensation (annual bonus, incentives, equity awards, ESPP). Also mention that compensation package may also include incentive compensation opportunities. We'll put in
        . Schedule: "Working 4:30 PM - 12:30 AM Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office for the first six months and can be 50% office and 50% remote after". We'll put as

        . Now ensure we don't include boilerplate like EEO, Affirmative Action, etc. Those appear at end: "Akamai Technologies is an Affirmative Action, Equal Opportunity Employer..." etc. Must remove. Also remove "If no date is displayed, applications are being accepted on an ongoing basis until the job is filled." That's application instruction boilerplate. Also remove "Join us Are you seeking an opportunity..." maybe that's motivational but could be considered part of About the role? It's near end: "Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!" That's generic call to action; could be considered boilerplate? It's not strictly legal but it's a call to

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