Operations Engineer I (Overnight/3rd Shift)

About the role

Iridium is seeking a Satellite System Operator to join our Space and Ground Services team. This role involves monitoring and controlling the Iridium satellite constellation and ground system at the Iridium Satellite Network Operations Center (SNOC).

Responsibilities

• Routine, real-time monitoring and/or commanding of the Iridium Satellite constellation and/or Aireon Hosted Payload
• Aid in executing all satellite and/or Aireon Hosted Payload commanding and performing telemetry verification
• Support real-time satellite state of health evaluation, trending, and analysis for first level satellite sub-system engineering troubleshooting and resolving issues
• Assist with performing real-time satellite anomaly investigation and resolution and follow established Fault Escalation policies and procedures
• Maintain and troubleshoot the Iridium Precision Navigation and Timing (PNT) service
• Document all satellite and/or Hosted Payload events through the anomaly and issue reporting process
• Monitor, troubleshoot the Iridium and/or Hosted Payload ground system applications; monitor the Iridium Wide Area Network (WAN); escalate as appropriate
• Create accurate, timely, and descriptive event logging for all ground system outages or system events, and/or Hosted Payload

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree
• Strong communication skills, with the ability to communicate key messages and ideas clearly and effectively
• The ability to think outside the box to help solve problems, with the humility to ask for help when needed
• Adaptability to a dynamic environment and the readiness to take on any new tasks that are handed to you
• A motivation to achieve outcomes and results
• Capable of handling multiple tasks at once and completing them on time with mostly no errors
• An eagerness to develop professionally, continuously learn, and share knowledge with others

Qualifications

• Proficiency in the LINUX operating system, as well as standard PC usage and applications
• Familiarity with software development and programming skills

Benefits

Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.