Platform Engineer II

About the Role

Build automation and maintain Platform Services to support product development and data analytics initiatives. Develop and maintain strong customer relationships to ensure effective service delivery and customer satisfaction. Interact with customers regularly to develop and refine requirements, gain agreement on solutions and deliverables, progress reports, monitor satisfaction, identify and resolve concerns and conflicts, and seek cooperation, involvement, and action to achieve mutual objectives.

Responsibilities

• Deploy, manage, and maintain Platform Services such as Elastic/OpenSearch, Hazelcast, Hashicorp Vault, Sonatype, etc.
• Provision infrastructure including Kubernetes clusters, servers, networking, storage, and cloud infrastructure.
• Develop automation scripts and tooling using IT automation tools.
• Monitor system performance to analyze performance, security, and reliability.
• Integrate security and compliance into the platform with encryption and access management.
• Document configurations and processes so different teams understand how to use the platform.
• Deploy infrastructure as code and applications using automation and orchestration tools in both on-premises and cloud environments.
• Create, maintain, and track designs (at high and detailed design levels) with issue resolution.
• Continually research current and emerging technologies and propose changes where needed.

Requirements

• BS Degree and/or equivalent work experience in a technical discipline.
• A minimum of 2-3 years of experience as a Platform Engineer.
• Working experience using configuration management, automation, and orchestration tools such as Ansible, Terraform, or similar.
• Experience in building, managing, and maintaining Kubernetes platforms such as OpenShift, EKS, or GKE.
• Knowledge of Linux (RHEL).
• Understanding of GitOps and ability to utilize Git with a strong understanding of merging and branching code.
• Experience writing YAML and JSON.
• Familiarity setting up event monitoring and alerting in Prometheus, Dynatrace, Solarwinds, or similar.

Preferred Qualifications

• Strong knowledge of Linux (RHEL).
• Experience in automating cloud deployments in AWS, GCP, and/or Azure.
• Strong scripting background in Bash or Python.
• Able to create monitoring dashboards using Dynatrace or Grafana or similar.
• Experience with CI/CD tools.
• Experience with VMWare Virtualization.
• Possess critical thinking and problem-solving skills.
• Excellent written and oral communication skills.