Planning and Analysis Manager

About the role

Develop financial and business operating plans and capital expenditure plans that align with the property's strategic positioning. Anticipate and react to changes in planning assumptions, revising plans as necessary.

Responsibilities

• Manage the preparation of budgets, operating reviews, and financial packages for presentations.
• Analyze proposed events, promotions, and direct mail programs to determine financial justification and follow up with post-analysis to measure success and make recommendations.
• Measure and monitor host and other productivity reports.
• Prepare financial analysis of revenue, marketing, or cost programs to determine economic feasibility and advise management on recommendations.
• Delegate assignments to appropriate subordinates to accomplish tasks and provide developmental potential.
• Implement company policies and procedures within prescribed guidelines.
• Handle employee complaints (grievances) in a timely and efficient manner.
• Plan, supervise, and monitor the work of the team members in assigned areas.
• Initiate personnel actions including interviews, training, candidate selection, development, terminations, performance reviews, promotions, transfers, and disciplinary actions.
• Coach and develop team members using leader coaching skills.
• Work to improve service breakdowns to minimize or prevent impact to guests and employees.
• Create onboarding training experiences for new hires.
• Create and update training and development tools.
• Motivate the team to work toward peak performance.
• Proactively identify revenue opportunities with a spirit of Business Process Improvement.
• Show analytical reasoning skills to identify and work through challenging problems and create solutions.
• Show creative and innovative thinking and implementation to identify cost savings opportunities.
• Train Analysts to use department-specific systems.
• Develop Analyst team to manage challenging situations/programs.
• Empower Analysts to work through challenging customer/employee issues.
• Document performance as needed for both positive and corrective performance behaviors.
• Collaborate with other departments and Human Resources to create a highly skilled team of employees.
• Create and utilize simple, easily understandable data visualizations for storytelling, identifying trends & patterns, and providing data-driven recommendations.
• Assist Director of Finance with Guest Service Analytics.
• Serve as analytical support to all internal operating departments.
• Perform research and analysis of the competitive environment.
• Aid in the preparation of the annual Operating and Capital Budget, and Long-Range and new year plan.
• Prepare monthly financial and operational reports.
• Supervise the financial/strategic planning team to provide analytical support to all internal operating departments.
• Monitor and implement legal compliance matters.
• Establish acceptable procedures, internal controls, and ensure all external and internal regulations are met.
• Meet the attendance guidelines and adhere to regulatory, departmental, and company policies.
• Follow the Everyone Greets Everyone (EGE) policy.
• Perform other duties as assigned.

Qualifications

• Degree in Finance, Accounting or Business, CPA or MBA preferred.
• Minimum of three to five years analytical operations experience, preferably in a supervisory role in the finance, gaming or hospitality industry.
• Thorough knowledge of all aspects of financial planning operations, including financial/operations analysis, people/resource management, finance, and database modeling.
• Strong analytical, critical thinking, and problem-solving skills.
• Streamline processes to optimize productivity, efficiency, and speed.
• Fluency in use of Microsoft Office Products (Excel, Word, PowerPoint, Access).
• Proficiency in SQL required and Power BI recommended.
• Excellent interpersonal, customer service, communication, team building, and problem-solving skills.
• Excellent math, statistical, and technical financial analysis skills that are detailed and result-oriented.
• Strong organizational and time management skills.
• Ability to present a well-groomed appearance.
• Possession of integrity and ability to uphold standards required by a regulated business.
• Ability to work independently.
• Ability to get along with co-workers and work as a team.
• Ability to read, write, speak, and understand English.
• Ability to respond to visual and auditory cues.
• Self-motivation and ability to handle multiple functions simultaneously by being well organized.