Planning & Analysis Manager

About the role

The person will be a key member of the planning function within the Consumer P&O team. This role will work across multiple business groups in supporting the analysis, sizing, and prioritization of high-impact business initiatives to drive growth and increase customer lifetime value.

Responsibilities

• Lead tracking, monitoring, and reporting of ongoing business performance (revenue, profit, retention, customer lifetime value, ROI, and P&O KPIs)
• Develop and operate scalable reporting, forecasting templates, and overall business intelligence infrastructure
• Partner with Analytics/FP&A teams to streamline processes, improve data infrastructure, and avoid duplication of efforts across the Roku ecosystem
• Establish performance baselines for modeling key consumer actions
• Support Roku’s international expansion strategy
• Develop business cases and models for high-impact, company-wide initiatives, exploring new areas for investment that may generate high returns
• Partner closely with Customer Intelligence, Analytics, and FP&A to validate assumptions and data inputs
• Expand the scope of existing team capabilities to international focus markets (reporting, planning, opportunity sizing)
• Support creation of impactful, compelling presentation materials (decks, notes, write-ups, etc.) that effectively communicate financial projections, drivers, performance, risks, and opportunities to support prioritization discussions that will shape roadmap development
• Provide frequent, time-sensitive, ad hoc insights to inform executive decision-making
• Monitor key industry and economic factors to determine potential impact on customer lifetime models, revenue streams, and long-term planning
• Collaborate with FP&A and Analytics teams to ensure trends are incorporated where appropriate to shape overarching company strategy

Requirements

The ideal candidate will have:

• 5+ years of experience that includes one or a combination of the following: Consumer Analytics, SP&A, FP&A, or similar planning experience, ideally with D2C SVOD and AVOD experience OR management consulting, investment banking, or equity research within the Media, Technology, or Telecom sector
• Experience working with customer lifetime value, including an understanding of methodology, use cases, and implications for forecasting
• Ability to understand complex business drivers, produce high-quality analytics, and communicate results effectively

Skills

• Best-in-class (more than advanced) Microsoft Excel and PowerPoint skills, with a keen eye for presentation design and the ability to distill complex concepts and analyses into clear, easy-to-understand presentations
• Understanding of cohort/growth models and discounted cash flow models
• Advanced ad-hoc financial modeling skills with a special talent to form and defend model assumptions with limited data
• Hands-on with AI tools (ChatGPT, Claude, Copilot, etc.) and motivated to push their use in day-to-day workflows
• Highest standards of accuracy and precision; highly organized and deliverable-focused
• Strong communicator and collaborator across multiple departments with a service-oriented business partnering approach
• Familiarity with dashboarding tools, including Tableau and Looker, coding skills are a plus
• Familiarity with international markets and growth strategy is a plus

Pay

The estimated annual base salary for this position is between $150,000 - $170,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.