Manager of Planning & Analysis

About the role

The Multi-Property Manager of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate. This role assists with being a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities.

Responsibilities

• Directs the overall operations and staff of the Planning & Analysis department.
• Teaches and develops P&A talent across assigned properties.
• PARTNERS WITH REGIONAL, PROPERTY, AND CORPORATE LEADERSHIP TO PROVIDE INSIGHT AND RECOMMENDATIONS INTO HOW TO IMPROVE OUR BUSINESSES.
• Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
• Partners with property, corporate marketing, and Marketing Communication Centers to develop comprehensive reviews of market opportunities and understanding of marketing programming results.
• Makes recommendations to all parties to improve revenues and drive profitability through marketing programs, including online where applicable.
• Encourages learnings across property departments, different markets, different platforms, and regions.
• PROMOTES CROSS-PROPERTY STRATEGIES.
• Develops, maintains, and distributes key operating metrics to evaluate attainment of company’s operating, service, and financial objectives.
• Makes data-based recommendations for improvement.
• RESPONSIBLE FOR PREPARING, MONITORING, AND ADHERING TO BUDGETS AND ENHANCES COMPLIANCE WITH DEPARTMENTAL BUDGET INITIATIVES.
• REPORTS BUDGET CONCERNS/DEVIATIONS TO THE EXECUTIVE MANAGEMENT / GM.
• Demonstrates intellectual curiosity for the business and industry.
• RESPONSIBLE FOR MAINTAINING UPDATED KNOWLEDGE OF INDUSTRY TRENDS AND USING KNOWLEDGE TO DRIVE CHANGE.
• ENTHUSIASTICALLY SUPPORTS, ACTIVELY PROMOTES, AND DEMONSTRATES SUPERIOR CUSTOMER SERVICE IN ACCORDANCE WITH DEPARTMENT AND COMPANY STANDARDS AND PROGRAMS.
• ENSURES CUSTOMER SERVICE STANDARDS ARE FOLLOWED BY ALL TEAM MEMBERS AND ADDRESSES ISSUES AS THEY ARISE.
• RESPONSIBLE FOR THE OVERALL ACHIEVEMENT OF DEPARTMENT CUSTOMER SERVICE GOALS.
• RESPONSIBLE FOR ENSURING COMPLIANCE WITH ALL REGULATORY COMPLIANCE WITHIN AREA OF RESPONSIBILITY AND REPORTING POTENTIAL ISSUES TO EXECUTIVE MANAGEMENT / GM.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• Must be at least 18 years of age.
• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university in Finance, Accounting, or a related field; or at least five years of planning & analysis experience; or an equivalent combination of education and experience.
• MBA preferred.
• Gaming experience highly preferred.
• Must have broad knowledge of accounting and financial analysis.
• Leadership experience is required.
• Must have comprehensive financial modeling experience.
• MUST HAVE THE ABILITY TO TRAVEL BETWEEN ASSIGNED PROPERTIES AS NEEDED.
• MUST HAVE STRONG PROBLEM-SOLVING AND ANALYTICAL SKILLS.
• MUST HAVE THE ABILITY TO ANALYZE DATA AND MAKE SOUND RECOMMENDATIONS BASED UPON TRENDS.
• MUST BE ABLE TO MEET DEADLINES AND TO WORK UNDER THE PRESSURE OF SHORT TIME CONSTRAINTS.
• MUST HAVE TECHNICAL PROFICIENCY AND KNOWLEDGE IN MICROSOFT APPLICATIONS (WORD, EXCEL, POWERPOINT, EXCEL, ACCESS, AND OUTLOOK).
• MUST HAVE ADVANCED EXPERIENCE IN EXCEL, COGNOS, AND SQL.
• EXPERIENCE WITH COMPUTER REPORT WRITING SOFTWARE IS HIGHLY DESIRABLE.
• ABILITY TO EFFECTIVELY PRESENT INFORMATION AND RESPOND TO QUESTIONS FROM INTERNAL STAKEHOLDERS, INCLUDING BUT NOT LIMITED TO PROPERTY AND CORPORATE LEADERSHIP.
• MUST HAVE THE ABILITY TO INTERACT WITH GUESTS, STAFF, AND COLLEAGUES AND RESOLVE PROBLEMS AND CONFLICTS IN A DIPLOMATIC AND TACTFUL MANNER.
• MUST HAVE THE ABILITY TO DRIVE RESULTS AND BE PROACTIVE WHEN WORKING ON TASKS.
• ABILITY TO ADD, SUBTRACT, MULTIPLY, AND DIVIDE IN ALL UNITS OF MEASURE, USING WHOLE NUMBERS, COMMON FRACTIONS, AND DECIMALS.
• ABILITY TO COMPUTE RATE, RATIO, AND PERCENT AND TO DRAW AND INTERPRET BAR GRAPHS.
• MUST HAVE DEMONSTRATED ABILITY TO DRIVE TOWARD RESULTS.
• Supervisory Responsibilities. This position will have supervisory responsibilities. RESPONSIBLE FOR STAFF DEVELOPMENT AND TRAINING PROGRAMS.
• RESPONSIBLE FOR REWARDS AND RECOGNITION PROGRAM TO MAXIMIZE EMPLOYEE ENGAGEMENT.
• EVALUATES TEAM MEMBERS WITHIN THE DEPARTMENT AND DELIVERS CONSTRUCTIVE FEEDBACK TO EMPLOYEES IN REGARD TO PERFORMANCE.
• DETERMINES RECOMMENDATIONS FOR STAFFING (INCLUDING INTERVIEWING AND HIRING) AND SCHEDULING (PLANNING, ASSIGNING, AND DIRECTING WORK) TO MEET BUSINESS NEEDS.
• DETERMINES WORK PROCEDURES AND EXPEDITES WORKFLOW.
• RESPONSIBLE FOR EMPLOYEE PERFORMANCE (DISCIPLINING, COACHING, COUNSELING).

Qualifications

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English.

Skills

• Reasoning ability.
• Physical demand.
• Work environment.
• Physical demands.
• Work environment.

Benefits

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

$85,000 annually, based on experience.

Schedule

N/A