PIP/Med Pay Claims Associate - National General
National General is part of The Allstate Corporation, offering home, auto, accident, health insurance, and other specialty niche insurance products through a large network of independent insurance agents and directly to consumers.
About the role
Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages, and negotiates claims within the limit of authority.
Responsibilities
- Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
- Handles investigation regarding most aspects of auto claims (coverage, liability, and damages) with limited discretion.
- For claims involving injuries, learns how to review, evaluate, and negotiate basic injury claims.
- Recognizes and identifies body parts of a vehicle and understands other potential property damage.
- Identifies customer needs and works to meet those needs using appropriate customer service skills.
- Determines subrogation or fraud potential and how to handle.
Skills
- Case Management
- Claims Administration
- Claims Resolution
- Claims Review
- Collaboration
- Communication
- Customer Empathy
- Insurance Administration
- Medical Terminology
- Prioritization
Pay
Base compensation offered for this role varies by level:
- Analyst II: $47,500.00 - $69,800.00
- Analyst III: $50,000.00 - $74,350.00
- Adjuster Cons I: $53,500.00 – $86,400.00
- Adjuster Cons II: $56,000.00 - $93,250.00
- Adjuster Sr. Cons I: $68,500.00 - $117,700.00
Total compensation includes base pay plus incentive pay (e.g., commission, bonus) if applicable, based on experience and qualifications.
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs for eligible remote employees.
Remote work requirements include a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.