PIERCING SPECIALIST

About the Role

Join the Claire’s team and drive sales in a fast-paced retail environment focused on self-expression, creativity, and the latest trends. This part-time opportunity is ideal for someone who loves engaging with customers, delivering exceptional experiences, and contributing to a fun, high-energy store atmosphere.

Responsibilities

• Drive sales by delivering outstanding customer experiences, upselling accessories, and promoting current offers to maximize revenue.
• Become a piercing expert through comprehensive training, conducting piercings, educating customers on aftercare, maintaining a sterile environment, and addressing questions or concerns.
• Maintain an appealing, well-organized store with visually engaging displays, easy-to-navigate layouts, and up-to-date inventory.
• Support the Store Manager by motivating the team, sharing sales strategies, and fostering a positive, high-energy work environment.
• Represent Claire’s brand by staying informed about the latest fashion and social media trends, using this knowledge to recommend products and boost sales.
• Oversee daily store operations, including inventory management, cash handling, visual merchandising, and coordinating promotional activities.
• Encourage customers to share their purchases on social media, creating shareable moments that enhance brand visibility.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand for scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools for merchandising and customer assistance.
• Passion for helping customers express themselves and providing excellent service.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work independently in some stores.
• Passion for fashion and staying updated on the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

Skills

• Sales-driven with a goal-oriented mindset and a love for turning browsers into buyers.
• Social and digital savvy, with knowledge of current trends and how to apply them in a retail setting.
• Customer-first mentality, focused on making customers feel confident and empowered.
• Leadership or sales-driving experience in a retail environment.
• Positive attitude, team-player mindset, and a willingness to learn and grow.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in an upbeat, inclusive, and supportive environment where your personality shines.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue paid sick time at 1 hour per 30 hours worked).