Ear Piercing Specialist

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an Insta-worthy store with eye-catching displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy atmosphere.
• Showcase Claire’s products and services while staying updated on fashion and social media trends to help customers find their perfect style.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating viral-worthy moments.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Physical ability to bend, stoop, reach, and climb ladders or step stools while assisting customers and stocking merchandise.
• Passion for helping customers express themselves and providing excellent service.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and capable of working independently at times.
• Passion for fashion and staying updated on the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

Skills

• Sales-driven with a goal-oriented mindset and a love for turning browsers into buyers.
• Social and digital savvy, with knowledge of trending topics and viral content.
• Customer-first mentality, focused on making customers feel confident and empowered.
• Retail and leadership experience, ideally with sales-driving responsibilities.
• Organized, self-motivated, and always looking for ways to improve.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Upbeat, inclusive, and supportive work environment.
• For full-time employees: medical, dental, and vision insurance; voluntary welfare plans; bonus plan eligibility; 401(k) match; vacation time; sick time; and paid leave.
• For part-time employees: voluntary welfare plans; 401(k) match; vacation time; sick time; and paid leave in required states (e.g., Washington employees accrue 1 hour of paid sick time for every 30 hours worked).