Hearing Aid Specialist

Key Responsibilities

• Conduct comprehensive hearing evaluations and hearing screenings.
• Explain test results and educate patients on hearing health and treatment options.
• Recommend appropriate hearing aid solutions based on each patient's needs and lifestyle.
• Fit, program, adjust, and troubleshoot hearing aids from various manufacturers.
• Provide follow-up care, fine-tuning, maintenance, and counseling to ensure optimal device performance and patient satisfaction.
• Educate patients and caregivers on the proper use, care, and maintenance of hearing devices.
• Maintain accurate clinical documentation and patient records in accordance with regulatory standards.
• Collaborate with audiologists, physicians, and other healthcare professionals to ensure coordinated patient care.
• Schedule follow-up appointments and support day-to-day clinic operations.
• Deliver outstanding customer service while building long-term patient relationships.

Qualifications

• Active Hearing Aid Specialist license (or eligibility for licensure in the state of practice).
• Experience performing hearing evaluations, audiometric testing, and hearing aid fittings.
• Strong knowledge of hearing aid programming, verification, troubleshooting, and follow-up care.
• Excellent patient counseling and communication skills.
• Strong customer service and relationship-building abilities.
• Experience using hearing aid programming software and electronic medical records (EMR) systems.
• Ability to work independently while collaborating effectively within a multidisciplinary healthcare team.
• Strong organizational skills with attention to detail.

Preferred Qualifications

• Previous experience in a hearing healthcare clinic, audiology practice, ENT clinic, or similar medical setting.
• Experience working with multiple hearing aid manufacturers and programming platforms.
• Familiarity with hearing conservation, tinnitus counseling, and balance-related services is a plus.

Pay & Benefits

• Competitive compensation package.
• Comprehensive benefits package.
• Paid time off (PTO).
• (401)k
• Supportive, patient-centered clinical environment.
• Opportunities for career growth and advancement.