Keyholder/ Ear Piercing Specialist

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you.

Responsibilities

• Drive sales by delivering exceptional customer experiences, upselling accessories, and promoting current offers to boost revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an inviting, well-organized store with eye-catching displays and easy-to-navigate layouts.
• Support the Store Manager by motivating the team, sharing sales strategies, and fostering a positive, high-energy atmosphere.
• Stay updated on fashion and social media trends to recommend products and enhance the customer experience.
• Oversee daily store operations, including inventory management, cash handling, visual merchandising, and promotional activities.
• Encourage customers to share their purchases on social media, creating shareable moments and viral potential.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to manage transactions and sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand for scheduled shifts and lift 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools for merchandising and customer assistance.
• Passion for helping customers express themselves and providing outstanding service.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work independently when needed.
• Enthusiasm for fashion and staying current with trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

Benefits

• Generous employee discount on accessories.
• Opportunities for promotions and career growth.
• Upbeat, inclusive, and supportive work environment.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.