Jobs · Marketing · Maryland

PI and Innovation Specialist

GBMC HealthCare · Baltimore, MD · 1 mo ago
Marketing$89k–$161k/yrFull-time

Key Process Improvement Initiatives

  • Reducing Length of Stay
  • Quality Improvement
  • Maintaining Fidelity to the Performance Improvement & Innovation System

Education & Certifications

Master’s degree in nursing, public health, or healthcare-related field strongly preferred. Bachelor’s degree required. Equivalent combination of education and experience may be considered.

Licensures/Certifications Required: Active RN licensure or other clinical license preferred. Preferred: Patient Safety Certificate, Lean Six-Sigma Green Belt, or equivalent.

Experience

  • Minimum of five (5) years of professional clinical experience in an acute care setting
  • Minimum of five (5) years of Process Improvement and Performance Improvement in a clinical setting

Skills

  • High level of organizational skills to envision and initiate projects tied to the organization’s strategic plan
  • Advanced interpersonal skills to manage, direct, and coordinate the activities of multiple departments
  • Analytical ability to develop and interpret the application of best practices and outcome metrics
  • Excellent oral and written communication skills
  • Ability to influence and negotiate individual and group decision-making
  • Strong leadership, management, and group facilitation skills
  • Skilled in effectively engaging management-level staff, employees, and stakeholders to build partnerships, achieve strategic initiatives, and attain organizational goals
  • Designing new and innovative solutions for complex and varying healthcare problems and situations while approaching issues/problems with a focus on strategic alignment

Leadership Style & Characteristics

  • Systems-thinking
  • Innovation mindset
  • Collaborator
  • Able to work with and lead effective teams
  • Excellent communication
  • Humility
  • Trust across multiple disciplines
  • Passionate about continuous improvement and providing high-quality value-added customer service
  • Deep empathy for end users

Knowledge

  • Lean Management Systems
  • Model for Improvement
  • Value Stream approach
  • Design Thinking Principal

Duties And Responsibilities

  • Design, implementation, and evaluation of critical strategic projects assigned to support organizational improvement, quality, and safety to achieve identified strategic objectives
  • Communication: collaborates with leaders across the organization, fostering a culture of accountability, continuous improvement, and innovative thinking for achieving plans and performance targets
  • Provides direction and counsel to identify and resolve the most complex issues and problems impacting initiatives and operations
  • Developing: Utilizes adult learning principles to design and implement organizational training in efforts to mature the organization’s development using the Performance Improvement & Innovation system as a core improvement competency
  • Planning: Accurately scopes out the length and difficulty of tasks and projects. Sets objectives and goals; breaks down work into process steps. Develops schedules, tasks, and assignments; anticipates and adjusts for problems and roadblocks. Measures performance against goals and evaluates results
  • Organizing: Orchestrates multiple activities at once; utilizes resources effectively and efficiently. Arranges information in a useful/usable manner. Maintains current, retrospective, and prospective database of artifacts of PI/I activities
  • Informing: Organizes information through utilizing a knowledge sharing system to provide to varying levels of the organization. Leads and facilitates the sharing of best practices and lessons learned from PI/I team initiatives
  • Drive for Results: Motivates one’s self and others to achieve results. Establishes measures to monitor for success and controls to keep standard work processes in place
  • Analyzing: Utilizes data to monitor improvement, ensures targets are met, and new opportunities are identified. Consults/Educates Clinical leaders, Physicians, and Executive staff on how to meaningfully interpret data. Assists with the completion of an inventory that ties improvement results to meaningful financial impact
  • Prioritizing: Assists in setting the organization's priorities by driving Key Performance Initiatives. Delineates critical impact tasks versus arbitrary items. Delegates tasks to help accomplish a goal; eliminate roadblocks; create focus
  • Integrating: Focuses ahead for integration of critical systems, people, workflow, and processes. Anticipates needs and respects insights from others during all phases of work

Informing

Organizes information through utilizing a knowledge sharing system to provide to varying levels of the organization. Leads and facilitates the sharing of best practices and lessons learned from PI/I team initiatives.

Drive for Results

  • Motivates one’s self and others to achieve results
  • Establishes measures to monitor for success and controls to keep standard work processes in place

Priority Setting

  • Assists in setting the organization's priorities by driving Key Performance Initiatives
  • Delineates critical impact tasks versus arbitrary items
  • Delegates tasks to help accomplish a goal; eliminate roadblocks; create focus

Integrating

  • Focuses ahead for integration of critical systems, people, workflow, and processes
  • Anticipates needs and respects insights from others during all phases of work

Pay Range

$89,456.67 - $161,022.00

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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