Physician Office Supervisor- Family Practice

Key Responsibilities

• Supervise assigned staff in the daily performance of activities and responsibilities at designated practice site(s).
• Coordinate and oversee staff orientation, training, coaching, and mentoring to promote professional growth and operational excellence.
• Assist with employee performance evaluations and provide ongoing feedback to support staff development.
• Participate in multidisciplinary meetings and committees focused on process improvement, operational initiatives, and the implementation of new services.
• Ensure staff compliance with departmental and organizational policies, procedures, protocols, and regulatory requirements.
• Foster a positive, collaborative work environment that promotes exceptional patient care and customer service.
• Support practice leadership in achieving operational, quality, and patient satisfaction goals.

Qualifications

• A high school diploma/GED is required.
• One year of experience in a medical office is required.
• Previous supervisory or leadership experience in a healthcare or medical office setting is preferred.
• Strong leadership, communication, interpersonal, and problem-solving skills are required.
• The ability to effectively coach, mentor, and motivate staff is essential.
• Knowledge of medical office operations and healthcare compliance standards is necessary.
• Proficiency with EPIC and Microsoft Office applications is preferred.