Physician Liaison and Community Manager
About the role
Spring Fertility is a passionate, dedicated team of leading physicians and scientists who have trained at some of the world's top research hospitals and fertility centers. Together, we are building the fastest‑growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient‑centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
The Physician Liaison and Community Manager is responsible for implementing initiatives designed to facilitate the development of relationships between Spring Fertility physicians and referring physicians, medical practice groups, supplementary wellness providers, and community partners in order to increase referral volume. We are looking for a get‑it‑done person with excellent interpersonal skills and a keen attention to detail. This person is a creative but metrics‑driven individual with an understanding of relationship building and event management best practices. The primary responsibility is establishing and maintaining positive, effective relationships and ongoing communications with physicians and medical practice groups.
Responsibilities
- Physician outreach and relationship development
- Positioning Spring as a leader in fertility care
- Introducing new Spring physicians to the market
- Make regular contact (via in‑person meetings, telephone, email or other channels) with existing network of referring physicians, office managers, community grand rounds coordinators and other staff to build relationships necessary to drive referral patient volume
- Develop and foster new relationships with prospective accounts
- Report weekly on referral volume by channel, tracking activity and effectiveness of outreach
- Coordinate patient‑ and prospective patient‑facing events to drive brand awareness, including but not limited to in‑house informational sessions, community events, events/conferences, etc.
- Maintain outreach schedule for Spring Fertility physicians in the community
- Work closely with Marketing to develop collateral to support outreach
Requirements
- Bachelor's Degree
- Minimum of three years healthcare or sales experience; previous sales experience working with physicians preferred
- Experience working within Salesforce or other CRM platforms a plus
- A valid driver's license, active insurance, and a clean driving record are required due to the territory and field‑based nature of this position
Skills
- Excellent interpersonal skills
- Keen attention to detail
- Creative and metrics‑driven mindset
- Understanding of relationship building and event management best practices
Benefits
- Competitive medical, dental, and vision plans
- Paid time off to recharge and enjoy personal time
- Access to BetterHelp therapy sessions for mental and emotional wellness
- Commuter benefits and discounted rates on home, auto, and pet insurance
- 401(k) with up to a 4% company match
- Comprehensive fertility and parental leave benefits
- Career development opportunities in a fast‑growing organization
- Employer‑paid life and disability insurance
Pay
The base salary range for this role is $90,000‑$110,000 annually. This role also has bonus potential. Salary is based on several factors including job‑related knowledge and skill set, depth of experience, certifications and/or degrees.
Schedule
This is a full‑time exempt position that requires travel within the region and contribution to company events outside of regular business hours.