Physician Access Coordinator- Full Time -Afternoon Shift (1:30-10p)

GENERAL SUMMARY

The Physician Access Coordinator serves as a strategic liaison between Community Physicians, patients, families, and internal departments. This role is critical in optimizing patient access, enhancing physician engagement, and improving operational efficiency across the health system. The coordinator will lead initiatives that support seamless navigation, service excellence, and data-informed decision-making. This position requires a high degree of autonomy, adaptability, and cross-functional collaboration, with matrixed accountability across clinical and administrative teams.

EDUCATION/EXPERIENCE REQUIRED

- High School diploma required. Post high school education or training preferred. - Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations required. - Proven ability to lead initiatives, manage complex workflows, and collaborate across departments. - Advanced proficiency in medical electronic systems (Epic preferred) and data documentation. - Strong critical thinking, problem-solving, and organizational skills. - Demonstrated excellence in customer service, communication, and cultural sensitivity.

BENEFITS

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

COMPANY OVERVIEW

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.