Physician Access Coordinator- Part Time (20 hrs./wk)- Rotating Shifts

About the Role

The Physician Access Coordinator serves as a strategic liaison between community physicians, patients, families, and internal departments. This role is critical in optimizing patient access, enhancing physician engagement, and improving operational efficiency across the health system. The coordinator will lead initiatives that support seamless navigation, service excellence, and data-informed decision-making. This position requires a high degree of autonomy, adaptability, and cross-functional collaboration, with matrixed accountability across clinical and administrative teams.

Responsibilities

• Act as a liaison between physicians, patients, families, and internal departments to optimize patient access.
• Lead initiatives to enhance physician engagement and improve operational efficiency.
• Support seamless navigation and service excellence through data-informed decision-making.
• Collaborate across clinical and administrative teams to manage complex workflows.

Requirements

• High School diploma required; post-high school education or training preferred.
• Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations.
• Proven ability to lead initiatives and manage complex workflows.
• Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
• Strong critical thinking, problem-solving, and organizational skills.
• Demonstrated excellence in customer service, communication, and cultural sensitivity.

Schedule

• Shift: Rotating (Day, Afternoon, and Midnight)
• On Call: Yes
• Weekends: Yes

Organization: Henry Ford Hospital - Detroit Main Campus, Post Anesthesia Care Unit