Phone/Internet Sales Representative (BDC)

Job Summary

Parks Ford of Wesley Chapel is seeking a highly motivated and goal-oriented Phone/Internet Sales Representative (BDC) to join our dynamic team.

Responsibilities

Use phone and internet platforms to generate and maintain leads with potential and existing clients
Provide exceptional customer service to clients, addressing their needs and answering any questions or concerns
Utilize CRM software to track and manage leads and follow up with potential clients
Follow up with clients through outbound calls, emails, and other communication methods to schedule appointments and promote sales
Meet and exceed sales targets and goals set by the dealership
Maintain knowledge of current vehicle inventory, features, and promotions
Participate in sales training and meetings to continuously improve sales performance
Provide ongoing support and assistance to clients through the sales process, ensuring a positive customer experience
Collaborate with other sales team members to foster a team-oriented and positive work environment

Requirements

High school diploma or equivalent, Bachelor’s degree preferred
Previous experience in phone or internet sales, or a sales-related field preferred
Excellent customer service and communication skills
Strong phone presence and ability to build rapport with clients
Proficient in using CRM software and Microsoft Office programs
Ability to work a flexible schedule, including evenings and weekends as needed
Valid driver’s license and a clean driving record

Pay & Benefits

The Phone/Internet Sales Representative (BDC) will be offered a competitive hourly pay with potential for bonuses based on performance.
We offer a comprehensive benefits package including health insurance, dental and vision coverage, paid time off, and employee discounts on vehicle purchases and services.