Phone Attendant

Responsibilities

• Serve as the main point of contact for all guest requests and needs.
• Answer calls, dispatch requests, and follow up to ensure excellent guest service.
• Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
• Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services.
• Accurately answer any guest questions and provide thoughtful recommendations.
• Perform other duties as assigned.

Requirements

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• A team-player mindset.
• Ability to adapt to any situation.
• Ability to lift, carry or otherwise move up to 10 lbs.

Qualifications

DailyPay option
Day 1 Medical, Dental and Vision insurance
Vacation/Paid Time Off (PTO) with rollover
Complimentary wellness tools
Unlimited referral bonuses
401(k) with company match
Hostcare Resources healthcare concierge
Leadership development
Tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences

Benefits

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences

Pay

$19.29 to $22.00 per hour

Schedule

Hours may vary based on shift requirements.