Phlebotomy Trainee

Responsibilities

• Greet customers appropriately.
• Treat all customers in a courteous and professional manner.
• Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
• Under constant supervision by the Training Specialist and/or Site Lead/Trainer may practice specimen collection according to established procedures and legal requirements.
• Responsible for completing requisitions accurately.
• Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information (i.e., Diagnosis codes, UPIN information, etc.).
• Research test/client information utilizing lab computer system or Directory of Service.
• Label, centrifuge, split, and freeze specimens as required by test order.
• Package specimens for transport.
• Maintains required records and documentation.
• Reads, understands and complies with departmental policies, protocols and procedures: (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Maintains all appropriate PSC/Phlebotomy logs.
• Aids in compilation of monthly statistics and data.
• Sends accurate time and travel logs as directed by management and on time.
• Sends accurate expense forms, if applicable, on the required day.
• Demonstrates organizational commitment.
• Adheres to departmental and company code of grooming, dress code and PPE guidelines, appears professional, neat and clean at all times.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a courteous and professional manner, by incorporating the company name, self-identification and a courteous greeting.
• Communicates appropriately with clients, patients, coworkers and the public.
• Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Lead or PSR II for resolution.
• Remains professional, polite and courteous at all times.
• Keeps work area neat and clean.
• Helps with inventories and other tasks as assigned.
• Stocks supplies as needed.
• Performs other department-related duties when assigned.
• Participates on teams and special projects when asked.
• All other duties as assigned, within scope of position.

Requirements

• Be on time and present to each class, for the entire class.
• Attendance is required.
• Attendent and participate during class.
• Maintain an 80% success rate on classwork and achieve an 80% or better final exam score.
• Complete competencies as assigned by deadline.
• Achieve proficient training levels and competencies in a timely manner.
• Demonstrate 100 successful live sticks by the end of training under direct supervision.

Qualifications

• High School Diploma or Equivalent (Required)