Phlebotomy Supervisor

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a vast laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health worldwide.

About the role

As a Phlebotomy Supervisor, you will lead a team of approximately 34 or more phlebotomists working in client locations such as Patient Service Centers and physician’s offices across Beverly Hills, Santa Monica, Playa Vista, Westwood, Los Angeles, and the Century City area. You will directly impact the patient and client experience by managing operations, ensuring exceptional service, and fostering a high-performing team.

Responsibilities

• Supervise a team of phlebotomists in client locations, Patient Service Centers, and/or physician’s offices.
• Manage patient flow, wait times, inventory levels, and information logs.
• Monitor monthly productivity and report deviations as necessary.
• Coordinate phlebotomists' schedules through resourceful and creative planning.
• Perform operational duties including payroll, monthly scheduling, and performance appraisals.
• Partner with Human Resources on employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill open positions.
• Communicate effectively with internal and external customers, including patients, client office staff, sales teams, logistics, and senior management.
• Provide exceptional customer service to all patients and clients.
• Assist in the setup of new Patient Service Centers or client offices.
• Resolve patient or client issues as they arise.
• Perform, collect, and prepare specimens when needed.
• Travel to additional sites as necessary.

Requirements

• High school diploma or equivalent.
• Valid California State-issued Phlebotomy License.
• 1 or more years of experience as a phlebotomist.
• 1 or more years of experience in customer service.
• Able to pass a standardized color blindness test.
• Flexibility to work overtime as needed.
• Able to work in a fast-paced, high-volume environment.
• Exceptional customer service skills.
• Strong written and verbal communication skills.
• Ability to work independently or in a team environment.
• Comfortable working under minimal supervision.
• At least 21 years old.
• Valid Driver’s License.
• Reliable transportation and a clean driving record.

Preferred Qualifications

• Associate’s degree.
• 3 or more years of phlebotomy experience in a clinical or hospital environment.
• 2 or more years of experience assisting all patient groups (pediatric to geriatric).
• 3 or more years of phlebotomy managerial, supervisory, or team leader experience.
• 1 or more years of experience in a client-facing role or sales.

Pay

$70,304 - $94,474 annually. All job offers will be based on a candidate’s skills, prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Schedule

Monday – Friday, with hours varying between 8:00 AM – 5:00 PM based on coverage needs. Weekend hours may be required as needed.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including:

• Medical, dental, and vision coverage.
• Life, short-term disability (STD), and long-term disability (LTD) insurance.
• 401(k) retirement plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO).
• Tuition reimbursement.
• Employee Stock Purchase Plan.

Employees regularly scheduled to work less than 20 hours, casual, intern, and temporary employees are eligible to participate in the 401(k) plan only. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.