Phlebotomist Team Leader

About the role

Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches. Ensures staff follow applicable policies and procedures.

Responsibilities

• Performs phlebotomy and collection procedures to collect blood or blood components.
• Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion.
• Aids in the recruitment of donors, including potential apheresis and platelet candidates, and supports collection goals.
• Maintains equipment and ensures necessary supplies are available for blood drives or branch operations.
• Maintains deferral and performance logs to identify training needs or equipment issues.
• Ensures excellent customer service and professionalism towards all customers, including communication to Donor Recruitment staff regarding issues and concerns.
• If assigned to mobiles, drives a blood mobile and other collection vehicles to and from collection sites.

Requirements

High School diploma or equivalent and six months of related experience. If assigned to work on mobiles, successful passing of CDL pre-qualifications, training, and obtaining a CDL (Commercial Driver’s License) is required. CPR Certification required.

Qualifications

Ability to read, understand, and follow safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to organize work for timely completion. Ability to follow oral and written instructions. Ability to speak effectively before groups of customers or employees of the organization. Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work. Basic computer skills including knowledge of Microsoft Office applications. Ability to commute with personal transportation. Ability to operate and drive a mobile, box truck or van to designated site locations, if assigned to mobiles. Ability to maintain composure in a fast-paced environment. Ability to work a flexible schedule, as dictated by business needs, including weekend, holidays, and overtime when necessary.

Physical Requirements

Tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing, and/or of moderately heavy objects and materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, crawling, walking, standing for extended periods of time, and manual dexterity in the operating of phlebotomy equipment. If assigned to work on mobiles, tasks also include driving a large vehicle.

Environmental Requirements

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Functions are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as inclement weather, atmospheric elements, and pathogenic substances. Performance of this job could expose the employee to blood-borne pathogens. Employee will experience close/small work spaces on mobile unit buses. Vibration and motion are common on mobile unit buses. The noise level in the work environment is usually moderate.