Phlebotomist Team Leader

About the role

Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches. Ensures staff follow applicable policies and procedures.

Responsibilities

• Performs phlebotomy and collection procedures to collect blood or blood components
• Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion
• Recruits donors including potential apheresis and platelet candidates and supports collection goals
• Maintains equipment and ensures necessary supplies are available for blood drives or branch operations
• Maintains deferrals and performance to identify training needs or equipment issues
• Ensures excellent customer service and professionalism towards all customers including communication to Donor Recruitment staff regarding issues and concerns
• If assigned to mobiles, drives a blood mobile and other collection vehicles to and from collection sites

Requirements

High School diploma or equivalent and six months of related experience. If assigned to work on mobiles, successful passing of CDL pre-qualifications, training, and obtaining a CDL (Commercial Driver’s License) is required. CPR Certification required.

Qualifications

• Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to organize work for timely completion
• Ability to follow oral and written instructions
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Basic computer skills including knowledge of Microsoft Office applications
• Ability to commute with personal transportation
• Ability to operate and drive a mobile, box truck or van to designated site locations, if assigned to mobiles
• Ability to maintain composure in a fast-paced environment
• Ability to work a flexible schedule, as dictated by business needs, including weekend, holidays and overtime when necessary

Skills

Ability to lift, carry, push and/or of moderately heavy objects and materials (up to 50 pounds)

Benefits

N/A

Pay

N/A

Schedule

N/A