Phlebotomist Team Leader

Essential Functions

• Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches.
• Assigns meal/break periods to staff.
• Ensures staff follow applicable Policies and Procedures.
• Obtains medical history and vitals from donors and/or patients.
• Performs phlebotomy and collection procedures to collect blood or blood components.
• Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion.
• Affords support to the recruitment of all donors, including potential apheresis and platelet candidates, and supports collection goals.
• Ensures all equipment is operational and necessary supplies are available to conduct blood drives or branch operations.
• Maintains deferrals and monitors performance to identify training needs or equipment issues.
• Ensures excellent customer service and professionalism towards all customers, including communication to Donor Recruitment staff regarding issues and concerns on blood drives.
• If assigned to mobiles, drives a blood mobile and other collection vehicles, as assigned, to and from collection sites.

Physical Demands

• Periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or of moderately heavy objects and materials (up to 50 pounds).
• Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment.
• Tasks may involve some climbing, stooping, kneeling, crouching, crawling, walking, standing for extended periods of time, and manual dexterity in the operating of phlebotomy equipment.
• If assigned to work on mobiles, tasks also include driving a large vehicle.