Phlebotomist - Floater

About the role

The Patient Services Representative III-Floater (PSR III) represents the company to patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. Successful applicants may be assigned to a doctor's office, a patient service center, or other locations based on business needs.

Under the direction of the area supervisor, the PSR III performs daily activities accurately and maintains a safe, professional environment. Responsibilities include forensic and clinical specimen collection and processing, verification of patient demographic information, and maintaining required records.

Responsibilities

• Draw quality blood samples from patients of all ages, including pediatric and geriatric.
• Prepare specimens for lab testing following established practices and procedures.
• Verify patient demographic information and ensure tubes are labeled correctly in the patient’s presence.
• Maintain required records and documentation.
• Demonstrate leadership behaviors, process excellence, and sensitivity to patient confidentiality.
• Perform duties in a fast-paced, high-volume setting with minimal on-site supervision.
• Handle multiple priorities and adapt to staffing needs, including weekends, holidays, on-call, and overtime.
• Travel to multiple locations with minimal notice, including patient service centers and in-office phlebotomy sites.

Requirements

• High school diploma or equivalent (required).
• Medical training (e.g., medical assistant or paramedic) preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum of two years in a Patient Service Center environment preferred.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to work independently and make decisions based on established procedures.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).
• Flexible availability based on staffing needs, including weekends, holidays, and overtime.
• Customer service experience in a retail or service environment preferred.
• Keyboard/data entry experience.

Benefits

• Healthcare Insurance: Coverage through BlueCross BlueShield of Illinois for eligible employees and dependents, beginning the 1st of the month following 60 days of continuous full-time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Dental plan through MetLife for eligible employees and dependents, beginning the 1st of the month following 60 days of continuous full-time employment.
• Vision Insurance: Vision coverage through VSP for eligible employees, beginning the 1st of the month following 60 days of continuous full-time employment.
• 401(k) Plan: Opportunity to invest in the Synectics Inc. Investment Savings Retirement Plan after one calendar year of employment. Eligibility begins for employees aged 21 or older.

Schedule

Monday–Friday, with hours varying by location. Typical range: 7 AM–6 PM.