Phlebotomist - Floater

About the role

The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.

Responsibilities

• Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• Creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• Demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• May be assigned to a doctor's office, a patient service center or as business needs dictate.
• Perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Requirements

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.
• High school diploma or equivalent - REQUIRED.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

Skills

• Superior Customer Focus
• Communication Skills
• Confidence in Specimen Collection
• Phlebotomy Skills

Benefits

• Healthcare Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan

Pay

Details not specified.

Schedule

Details not specified.