Phlebotomist 2

About the role

This role is responsible for executing the plasmapheresis process by performing venipunctures while ensuring compliance with state and federal regulations to maintain the highest production standards and facility compliance.

Responsibilities

• Ensure total operation is compliant with state and federal regulations (e.g., FDA-approved SOPs, OSHA, CLIA, and GMP).
• Maintain a high level of customer service and a positive donor experience in line with company values and culture.
• Maintain cleanliness and organization of work areas, stock adequate supplies, report unsafe situations, and perform First-In-First-Out inventory tasks.
• Review and confirm donor identification, monitor donor conditions, and uphold donor confidentiality to ensure safety, comfort, and product quality.
• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures; maintain proper collection ratios and accurately label units and samples.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operate automated plasmapheresis machines, respond to alarms, troubleshoot alerts, document exceptions, and manage donor adverse events.
• Disconnect donors and manage biohazard waste disposal between procedures, including cleaning spills and handling contaminated equipment in accordance with safety protocols.
• Perform daily, weekly, and monthly calibration and maintenance of automated plasmapheresis machines; remove or replace equipment from service as needed.
• Maintain accurate and thorough documentation of necessary records, including Plasmapheresis Machine Logs.
• Mentor and train team members as a Designated Trainer to ensure timeliness and compliance.
• Troubleshoot machine alarms and alerts, perform routine and periodic QCs on equipment, and partner with Quality Assurance on donor floor performance, CAPA implementations, and continuous improvement initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent (GED).
• Three (3) months’ experience in a medical or healthcare environment or equivalent combination of education and experience preferred.
• Completed documentation of training appropriate for duties prior to performing duties independently.
• Any specific certification or licensing based on state requirements.

Skills

• Strong customer service and communication skills.
• Ability to understand and follow written and verbal protocols.
• Basic computer knowledge and skills.
• Ability to make accurate and complete documentation.
• Ability to read and interpret documents such as safety regulations, operating and maintenance instructions, and procedure manuals.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Demonstrated consistency and reliability (good attendance, punctuality, full effort throughout shift, flexibility with assigned schedule).
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Ability to perform venipuncture.
• Ability to collaborate and adapt.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five (35) pounds.
• Ability to bend, stoop, or kneel.
• Ability to utilize all required PPE (Personal Protective Equipment).
• Occupational exposure to bloodborne pathogens.
• Ability to view a video display terminal less than 18” away from face for extended periods.
• Ability to enter an environment with a temperature of -40°C according to Standard Operating Procedures.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
• Ability to use a computer and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).

Benefits

• Medical, dental, and vision insurance.
• Health savings account (HSA).
• Flexible spending account (FSA).
• Tuition reimbursement.
• Employee assistance program (EAP).
• Wellness program.
• 401k retirement plan.
• Paid time off.
• Company-paid holidays.
• Personal time.