Philanthropy Revenue Quality Assurance Specialist

About the role

The Philanthropy Revenue Quality Assurance (QA) Specialist will work as part of the Philanthropy Revenue Management & Operations Team within Philanthropy Effectiveness in Global Development. The role involves reviewing and committing constituent revenue transactions, identifying bottlenecks, redundancies, vulnerabilities, and opportunities for enhanced efficiency or effectiveness, and providing recommendations for process and procedure improvement.

Responsibilities

• Review and commit constituent revenue transactions entered into BB CRM
• Support the identification of bottlenecks, redundancies, vulnerabilities, and opportunities for enhanced efficiency or effectiveness
• Provide recommendations for process and procedure improvement
• Work towards meeting strategic priorities by utilizing advanced knowledge of fundraising and finance technical systems, tools, and resources
• Collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAAP standards
• Manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions
• Coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and field retraining/skill remediation
• Enforce, implement, and adapt processes and recommended procedures to improve effectiveness per consultation with business process owners
• Review and approve the details of all revenue transactions entered into The Nature Conservancy’s constituent database of record generated by Conservancy fundraising/operating programs to ensure accuracy and compliance

Requirements

• Bachelor’s degree and 3 years related experience or equivalent combination
• Experience generating reports and analyzing and interpreting data
• Experience working across departments
• Experience with current technology in not-for-profit revenue management
• Experience, coursework, or other training in principles and practices of not-for-profit revenue management

Qualifications

• Substantial contact with stakeholders, e.g., development, audit, and legal
• May serve as the lead liaison with other partners
• Keep up-to-date on organizational developments and best practices in order to improve services
• Enforce, implement, and adapt processes and recommended procedures to improve effectiveness per consultation with business process owners
• Manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions
• Coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and field retraining/skill remediation
• Collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAAP standards
• Provide recommendations for process improvement and procedure updates, in particular those related to contribution revenue transactions

Skills

• Advanced knowledge of fundraising and finance technical systems, tools, and resources
• Excellent communication skills and collaboration
• Detail-oriented work

Benefits

Salary Information: The starting pay range for this position is generally within the range of $68,100 – $100,500 for annual base salary and is based on location, qualifications, specific skills, and experience. This range only applies to candidates whose country of employment is the USA. For all other applicants, pay ranges will be in local currency, the pay range will be based on the local labor market, and not tied to the above pay range. Your geographic location will be confirmed during the recruitment and used to determine your actual pay range. Additionally, for all applicants, actual pay will fall within a range based on a variety of factors including, for example, the candidate’s qualifications, specific skills, and experience.

Pay

The starting pay range for this position is generally within the range of $68,100 – $100,500 for annual base salary and is based on location, qualifications, specific skills, and experience. This range only applies to candidates whose country of employment is the USA. For all other applicants, pay ranges will be in local currency, the pay range will be based on the local labor market, and not tied to the above pay range. Your geographic location will be confirmed during the recruitment and used to determine your actual pay range. Additionally, for all applicants, actual pay will fall within a range based on a variety of factors including, for example, the candidate’s qualifications, specific skills, and experience.

Schedule

The role requires substantial contact with stakeholders, e.g., development, audit, and legal; and they may serve as the lead liaison with other partners. The Revenue QA Specialist will manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions. They coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and field retraining/skill remediation. They collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAAP standards. They provide recommendations for process improvement and procedure updates, in particular those related to contribution revenue transactions.

Who We Are

The Nature Conservancy is a global conservation leader and one of the top fundraising charities in the United States. We are committed to protecting the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We are rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC.

What We Bring

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

Our Benefits

• Health care benefits
• Flexible spending accounts
• A 401(k) plan with an 8% employer match
• Parenthood leave
• Accrued paid time off
• Life insurance
• Disability coverage
• Employee assistance program
• Other life and work well-being benefits

Equal Opportunity Employer

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.