Pharmacy Technician Trainee - Willowick Giant Eagle

Job Summary

Job Description

Experience Required

Education Required

Certification or Licensing Required

Lifting Requirement

Age Requirement

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile.
• Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs.
• Process orders in person and by phone, direct patients to products and merchandise, and refer appropriate questions to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Aid team members with tasks to ensure departmental efficiency.
• Use the pharmacy computer to complete actions necessary for maximizing efficiency and providing optimal patient care.
• Search for patients and profiles, determine dates of fill and pick-up, check on-hand counts of medications, and enter invoices.
• Aid in improving outcomes through knowledge of service and business metrics.
• Participate in executing company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures.
• Transcribe data from prescriptions accurately to generate custom labels for customers.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies.
• Answer telephone in a polite and timely manner, ensuring accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff.
• File written prescriptions daily.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.