Pharmacy Technician Trainee - North Royalton Giant Eagle

Job Summary

Job Description

Experience Required

Education Required

Certification or Licensing Required

Lifting Requirement

Age Requirement

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile.
• Process orders in person and by phone, direct patients to products and merchandise, and refer questions to the pharmacist.
• Maintain a clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to maximize efficiency and provide optimal patient care.
• Search for patients and profiles, determine dates of fill and pick-up, check on-hand counts of medications, and enter invoices.
• Aid in improving outcomes through knowledge of service and business metrics.
• Support company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures.
• Transcribe prescription data accurately to generate custom labels.
• Order, receive, stock, and rotate drugs and supplies according to company policy.
• Answer telephones politely and ensure accurate information is exchanged.
• Resolve customer questions and concerns by communicating effectively with the customer and management team.
• File written prescriptions daily.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Our Team Members show compassion, care, and respect to each other and in our communities, setting us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.